Sam Grigg Interiors is committed to ensuring that your privacy is protected. We consider the privacy and protection of your data to be of the utmost importance. This privacy policy explains how we use the information that we collect from you, and how you can instruct us if you prefer to limit the use of that information.

THE INFORMATION THAT WE COLLECT
When you become a client of ours, we need to know your name, postal address, e-mail address and telephone number. We may also collect further details such as your delivery address where required. We may also gather information regarding your interests and preferences. We will only collect and use your information where we have lawful grounds and legitimate business reasons for doing so. We will not ask for more information than we need.

HOW WE GATHER INFORMATION
We may gather this information in person, over the telephone, via a client questionnaire or by e-mail.

HOW WE USE THIS INFORMATION
We will be transparent in our dealings with you and will tell you how we use your information. We gather this information for the purposes of communicating with you, for carrying out our obligations to you and for invoicing.

The relevant information is then used by us to provide you with statements of your account, and to communicate with you about this and any other matter.

We may also wish to provide you with information about our services, and any products we feel may be of interest to you. If you would rather not receive this information, please email sam@samgrigginteriors.co.uk

We will not voluntarily disclose your personal data with anyone outside our company, unless for specific and legitimate business reasons, such as deliveries from third parties. However, we may disclose such information if required to do so by a valid Court Order, or if requested to do so by regulatory authorities and appropriate agencies to conduct anti-money laundering activity, and to assist with fraud protection.

HOW LONG WE HOLD YOUR PERSONAL DETAILS
We shall retain your personal information for anything up to 3 years. This will include email address, phone number and any interior design mock ups we have created for you.

OUR WEBSITE AND COOKIES
When you visit our website, www.samgrigginteriors.co.uk, we may store some information (commonly known as a ‘cookie’ on your device or computer). Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them, and cannot be accessed by other servers. This means they cannot be used to track your information around the web. A cookie helps you to get the best out of the site, and for us to provide you with a more customised service. We use cookies to track how our site is used, and to improve and update our content.

HOW WE PROTECT YOUR INFORMATION
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. These include access to client information being limited to those who need to access it to carry out their job, and using full log in and password controls on our system.

UPDATING YOUR DETAILS
Should you change your correspondence email or billing
address, and you wish to inform us, please email sam@samgrigginteriors.co.uk.

YOUR CONSENT
By submitting your information, you consent to the use of such information as set out in this privacy policy. If our policy changes we shall post changes here, and place notification on our website. This will enable you to be aware of the information we collect and how we use it at all times. Continued use of our services will mean that you agree to any such changes.